Welcome to Quarantine Contribution Fee Customer Portal
From this portal you can view your invoice, make payment, apply for a payment plan, or fee reduction. To access the portal, you will need to enter your full name that you provided when entering hotel quarantine and your date of birth. Any middle names will need to be entered within the First Name field. If you are having trouble accessing the portal, please call 1800 55 1234 8am to 6pm AEST weekdays.
New users
If you do not have a Username, please email enquiries@cqvpayments.coronavirus.vic.gov.au with your quarantine fee Invoice reference number (Case ID) to be verified and provided with a unique Username.
Once you have registered you can apply for a waiver of your fees, a payment plan, make payments and review your account history. For more information, please visit the Victorian government Quarantine Fee information page at Victorian quarantine contribution fee.
